Motor Claims Handler

Salary - up to £26,875 + annual bonus

Standard working week is 35 or 40 hours, Monday to Friday with flexibility to work from home / office

Warrington

Do you have a experience within motor claims?

Are you looking for a new opportunity to join a well established business paired with fantastic career progression?

We are looking to recruit a Motor Claims Handler within a our new claims team based in Warrington. You will be the first point of contact for many of our clients / customers taking details of motor damage which will then be passed to the claims handling team. To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service.

Key Skills:

• Excellent degree of knowledge of motor related claims and principles
• Excellent communication skills with the ability to articulate clearly and concisely, both oral and written, including an excellent telephone manner
• Good degree of IT competency and literacy
• Good organisation and time management skills with experience of diary management
• Demonstrate personal and professional integrity and lead by example
• Ability to work and contribute positively as part of a team and in isolation
• Ability to work accurately under pressure, adhering to deadlines and service standards
• Ability to use initiative and have a positive and enthusiastic attitude
• High attention to detail and accuracy of information The role involves:
• To demonstrate a high level of technical quality and service delivery
• To provide exceptional customer service at all times
• To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
• To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed
• To liaise with case managers and line managers to ensure service is delivered to the highest possible standard and claims are progressed following triages
• To promote and support the TCF principles
• To ensure adherence to contractual/Client SLA’s and KPI’s

Benefits:

• Competitive salary
• Hybrid working
• Fully paid training
• Free parking
• Train station 5 minutes away
• Enhanced contributory pension which goes up to 17%
• Annual bonus
• Qualification funding
• £720 p/y benefits package that can go on what you want. E.g. gym membership, healthcare etc.
• Birthday holiday

Please click APPLY if you are interested.