Vehicle Damage Assessor / Bodyshop Customer Service Advisor
Monday – Friday | 8:00am – 6:00pm
Rayleigh
Up to £40,000 DOE + Performance Bonus
MPJ Recruitment are proud to partner with a highly respected and well-established car Bodyshop in Rayleigh, renowned for delivering exceptional vehicle repairs and outstanding customer care. With a reputation built on precision, professionalism, and pride in restoring vehicles to pre-accident condition, this is a business that truly values quality.
We are now seeking a confident, organised, and customer-focused Front of House Bodyshop Advisor / Vehicle Damage Assessor to become the welcoming face of the business. If you thrive in a fast-paced automotive environment and take pride in delivering first-class service, this is your opportunity to join a team that genuinely appreciates what you bring to the table.
The Role:
As a key part of the front-of-house and estimating team, you will:
- Deliver a warm, professional welcome to all customers and visitors
- Maintain a clean, organised, and inviting reception area
- Manage incoming calls, emails, and customer enquiries efficiently
- Liaise with customers, insurance companies, and the workshop team
- Prepare job cards, estimates, and invoices
- Schedule inspections, estimates, and repair bookings
- Conduct vehicle damage assessments and prepare accurate repair estimates
- Utilise Audatex and Glassmatix systems confidently
About You:
You’ll bring:
- Recent experience as a Vehicle Damage Assessor, Automotive Engineer Assessor, or Independent Assessor
- Strong knowledge of accident repair methods, vehicle valuations, and estimating
- Excellent communication, interpersonal, and negotiation skills
- Strong organisational skills with the ability to manage multiple priorities
- Confidence using PC systems (Excel, Word, Outlook)
- A flexible, proactive, and customer-first mindset
The Benefits:
- Competitive salary up to £40,000 DOE
- Performance-based cash bonus
- 28 days holiday (including bank holidays)
- Company pension scheme
- On the job training, and development opportunities
- Supportive, friendly team culture
- Monday to Friday working – no weekends
If you’re looking to join a growing, reputable company where your expertise and customer service skills will be truly valued, we want to hear from you.
Click APPLY today and we’ll be in touch promptly!
