Recoveries Handler
Monday – Friday 9am – 5pm
Salary – up to £30k DOE plus bonus
Chorley – Office Based
MPJ Recruitment are currently working with a rapidly growing business who are currently growing their Credit Hire Recoveries team. This is a very exciting time to join the business as they have recently opened a second office in the North West with continued plans for growth heading into 2026.
As a Recoveries Handler, you will be responsible for managing a caseload of Motor Claims. Your primary objective will be to negotiate settlements and make informed decisions to achieve favourable outcomes for clients.
Recoveries Handler Duties:
- Handle and process credit hire claims from billed to settlement, ensuring that each claim is managed efficiently and in accordance with company policies and legal requirements.
- Maintain effective communication with clients, insurers, solicitors, and other stakeholders, providing regular updates and ensuring all parties are informed throughout the claims process.
- Accurately record and maintain all relevant documentation and correspondence related to credit hire claims, ensuring that files are up-to-date and compliant with data protection regulations.
- Investigate and resolve any disputes or issues that arise during the claims process, negotiating settlements and making informed decisions to achieve favourable outcomes for clients.
- Gather all evidence, including witness statements, photographs, and relevant documentation, to support the claim.
- Ensure all claims are handled in compliance with relevant legislation, industry standards, and company policies, including the General Data Protection Regulation (GDPR) and Consumer Duty.
- Monitor and achieve individual and team performance targets, contributing to the overall success of the department.
- Conduct thorough investigations into the circumstances surrounding each claim, including liability assessment and quantum evaluation.
Recoveries Handler Benefits:
- Monday-Friday
- Salary up to £30k plus monthly bonus
- Bonus structure
- Flexible working
- 31 days holiday
- Free parking
- 3x Life Assurance
- 6% Pension
- Fully paid training
- Excellent progression opportunities
Interested in knowing more?
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