Motor Claims Handler
Salary – £27,000-£34,000 DOE plus bonus
Mon-Fri, 35 hours weekly (hybrid working)
Bolton
We are currently recruiting two Motor Case Managers to join a successful and growing Claims Management Division. This is a great opportunity to become part of a collaborative, forward-thinking team that supports professional development and career progression, including access to industry-recognised qualifications.
The Role
You will manage motor claims with a high level of technical competence and customer focus, including:
- Handling motor claims from start to resolution with quality and efficiency
- Proactively communicating with all parties, prioritising telephone contact
- Investigating claims thoroughly and gathering high-quality evidence
- Assessing liability, indemnity, and quantum in line with client requirements
- Preparing clear reports and maintaining accurate case records
- Ensuring compliance with procedures, SLAs, KPIs, and regulatory standards
- Escalating complex matters when required and supporting team collaboration
About You
- Minimum 2 years’ claims handling experience
- Strong knowledge of motor claims principles, motor liability and indemnity
- Excellent communication, investigation, and IT skills
- Able to work independently and as part of a team under pressure
- Cert CILA / Cert CII desirable but not essential
Benefits:
- Competitive salary
- Enhanced contributory pension
- Performance related bonus
- Flexible benefits
- Enhanced family leave
- Electric car scheme
- Voluntary benefits schemes
- Birthday holiday
- Share purchase scheme with interest free loans
If this is an opportunity of interest, please apply with an up to date CV, and we will be in touch immediately.
