Legal Assistant
Ellesmere Port | Full-Time | Permanent
Monday – Friday, 9:30am – 5:30pm | 37.5 hours per week
£24,784.50
MPJ Recruitment are currently recruiting for a Legal Assistant to join a busy and growing law firm based in Chester.
This is an excellent opportunity for someone with strong administration, customer service or legal support experience who is looking to develop their career within the legal sector.
The Role
You will be joining a busy Claims and Portal Department, working as part of a supportive team of six. The role will involve providing essential support to File Handlers and Fee Earners, assisting with cases from the point they are initially received through to completion.
You will play an important role in ensuring new claims are processed efficiently, files are kept up to date and clients receive an excellent level of service throughout the process.
Key Responsibilities
- Assisting File Handlers and Fee Earners with the day-to-day management of cases.
- Supporting cases from initial instruction through to completion.
- Vetting and taking details of new claims over the telephone.
- Answering incoming calls and assisting with reception queries when required.
- Preparing letters, correspondence and other documentation.
- Updating case management systems and ensuring files are accurate and up to date.
- Assisting with the initial stages of case work and progressing matters efficiently.
- Providing general administrative support to the wider Claims and Portal team.
- Delivering a professional and excellent level of customer service to clients and third parties.
The Ideal Candidate
The successful candidate will be organised, confident and comfortable working in a fast-paced environment. You will have strong communication and administrative skills, with the ability to manage multiple tasks and work effectively as part of a team.
Experience within a legal, claims, insurance or customer service environment would be advantageous, although full training and support will be provided.
What’s on Offer?
- Full-time, permanent position
- Monday – Friday, 9:30am – 5:30pm
- 37.5 hours per week
- Excellent progression (we’ve seen legal assistants progress to solicitor level)
- Supportive and friendly team environment
- Social events
- Holiday entitlement which increases with length of service
- EV car scheme
If you are looking for an opportunity to build a long-term career within a successful law firm and develop your skills within a busy Claims and Portal Department, we would love to hear from you.
