Front of House Bodyshop Advisor

  • Permanent
  • Location: Essex
  • Posted:
  • Salary: £25000 - £30000 per annum + Excellent benefits

Front of House Bodyshop Advisor

Monday – Friday 8:00am – 6:00pm

Essex

Salary up to £30,000 (DOE) + Performance bonus

At MPJ Recruitment, we are proud to be representing our client, who are a leading car bodyshop company, dedicated to high-quality vehicle repairs, exceptional customer service, and professional standards. They take pride in restoring vehicles to their pre-accident condition with precision and care.

We’re looking for a friendly, organised, and professional Front of House Staff Member to be the welcoming face of the business, ensuring customers receive a first-class experience from the moment they arrive.

Front of House Bodyshop Advisor Key Responsibilities

  • Greet customers and visitors in a professional and friendly manner.
  • Handle incoming calls, emails, and customer queries efficiently.
  • Schedule vehicle inspections, estimates, and repair bookings.
  • Liaise between customers, insurance companies, and the workshop team.
  • Prepare and issue job cards, estimates, and invoices.
  • Keep customers updated on repair progress and completion times.
  • Maintain accurate records and update management systems.
  • Ensure the reception area and waiting area are always clean, tidy, and welcoming.
  • Support the management team with general administrative tasks as needed.

Skills & Experience Required

  • Previous experience in a front of house, or customer service role, within the automotive sector is preferred.
  • Excellent communication and interpersonal skills.
  • Strong organisational skills and attention to detail.
  • Confident using computers and office software (Microsoft Office; experience with bodyshop systems is a bonus).
  • Ability to remain calm and professional under pressure.
  • Positive, can-do attitude and a team player.
  • Experience in the automotive, insurance, or repair industry.

Benefits

  • Competitive salary (up to £30,000)
  • Supportive and friendly work environment
  • Training and career development opportunities
  • Lucrative pension
  • 28 holidays (including bank holidays)
  • Cash performance bonus

Click APPLY if you are interested. We will be in touch immediately.

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