The Real Cost of a Bad Hire (and How to Avoid It)

bad hire

Hiring the wrong person isn’t just inconvenient, it’s expensive, disruptive, and in regulated environments it can increase operational and compliance risk. Whether you’re recruiting in claims, insurance, financial services or legal, a bad hire can quickly impact productivity, service standards, and team morale. At MPJ Recruitment, we support businesses with multi-sector recruitment and help reduce […]

9 Differences Between Motor, Property & Commercial Claims (and how to tell which suits you)

claims handler

If you’ve ever searched for a “claims job” and felt like every role sounds the same… you’re not imagining it.Claims is a huge world. And the day-to-day reality can feel completely different depending on whether you’re handling Motor, Property, or Commercial claims. Some people thrive on speed and quick decisions. Others love the detail, the investigation, or the bigger-picture […]

3 Mistakes to Avoid in Claims Role Interviews

claims job

Interviews for claims positions demand a very particular skill set. Whether you’re applying for roles in insurance, legal claims, accident management, or any related area, you’ll need to navigate a tricky mix of technical expertise and client-facing professionalism. From handling sensitive information to balancing a heavy workload, claims professionals are often tasked with juggling multiple […]

7 Proven Strategies to Build a High-Performing Claims Team for Long-Term Success

team of claims handlers

Building a high-performing claims team is one of the most important investments an organisation can make. A well-rounded, efficient team can be the key to settling claims faster, maintaining customer satisfaction, and ultimately driving company growth and profitability. But as the insurance and claims sectors evolve to meet new challenges, from technological innovations to shifting […]