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Move Beyond “Post and Pray”: Why Using a Recruitment Agency Delivers Better Hiring Results
Many employers are still relying on a familiar approach to hiring: post the vacancy, wait for applications, shortlist, interview, hire. It’s simple, but in today’s market it’s increasingly ineffective. A recent HRReview piece highlighted a growing issue: organisations that depend

The Real Cost of a Bad Hire (and How to Avoid It)
Hiring the wrong person isn’t just inconvenient, it’s expensive, disruptive, and in regulated environments it can increase operational and compliance risk. Whether you’re recruiting in claims, insurance, financial services or legal, a bad hire can quickly impact productivity, service standards,

9 Differences Between Motor, Property & Commercial Claims (and how to tell which suits you)
If you’ve ever searched for a “claims job” and felt like every role sounds the same… you’re not imagining it.Claims is a huge world. And the day-to-day reality can feel completely different depending on whether you’re handling Motor, Property, or Commercial claims. Some people

3 Mistakes to Avoid in Claims Role Interviews
Interviews for claims positions demand a very particular skill set. Whether you’re applying for roles in insurance, legal claims, accident management, or any related area, you’ll need to navigate a tricky mix of technical expertise and client-facing professionalism. From handling

7 Proven Strategies to Build a High-Performing Claims Team for Long-Term Success
Building a high-performing claims team is one of the most important investments an organisation can make. A well-rounded, efficient team can be the key to settling claims faster, maintaining customer satisfaction, and ultimately driving company growth and profitability. But as

The Soft Skills Hiring Managers Look for in Claims Teams
Insurance claims have always been about balancing the technical with the personal. But as customer expectations rise and technology plays a larger role in processing claims, insurers are putting more emphasis on the soft skills that make claims teams successful. For hiring