Customer Contact Recruitment

Discover Leading Customer Contact Recruitment Services

At MPJ Recruitment, we excel at connecting customer contact professionals with exceptional career opportunities. Our specialised recruitment services are crafted to identify the best talent in the customer service industry, ensuring a seamless match every time

Why Choose MPJ Recruitment for Your Customer Contact Hiring Needs?

We understand that successful hiring in the customer contact sector goes beyond simply filling roles – it’s about nurturing enduring relationships and driving mutual success. Here’s what makes us a standout in customer contact recruitment:

Comprehensive Industry Insight

Our recruitment team boasts a deep understanding of the customer contact industry, providing us with insights into prevailing trends and access to the best professionals.

Personalised Approach

We partner closely with your organisation to grasp the unique dynamics and requirements of your customer service team, ensuring candidates perfectly align with your objectives.

Efficient Hiring Processes

By employing our effective recruitment techniques in customer contact, we streamline the hiring process while enhancing candidate quality. Our average time-to-hire is notably swift.

Large Customer Service Network

Our extensive network and proactive approach allow us to connect with both active and passive customer service talent.​

Our Commitment to Excellence in Customer Contact Recruitment

Thorough Candidate Screening

Our rigorous assessment processes ensure that only the most outstanding customer contact candidates reach your consideration. We perform multiple interviews and detailed evaluations to secure the right fit.

Prioritising Candidate Quality

We emphasise quality over quantity, presenting only the most adept customer contact candidates to minimise your search efforts.

Complete Recruitment Service

From developing enticing job descriptions to providing onboarding support, our team manages every facet of the customer contact recruitment process.

Empowerment in Hiring Decisions

You retain full control over hiring decisions, with our unwavering support and without external pressure.

Open & Honest Communication

We ensure transparent communication throughout, facilitating a smooth and effective recruitment workflow

Focus on Long-Term Growth

We aim to identify candidates who not only address your current customer service needs but also play a role in your long-term business aspirations.​

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Andy C profile picture
Andy C
27 November 2025
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Looking for a new job can be challenging in more ways than one .From posting my Cv I was contacted by Amy the same day .The prompt professional service was outstanding.Even speaking with Michael was a pleasure in my pre interview conversation .Just shows this organisation care about thier clients.I would recommend MPJ without hesitation for the professional standards they have in business.thank you.
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Catherine Barrett
21 November 2025
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The service i have received in the last couple of days has been exceptional. Aaron was with me every step of the way, informative, supportive and generally really helpful, calling several times to make sure I knew the process and was prepared. Calming the nerves before my interview and afterwards to see how I had got on. Thankyou so much 😁
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Emma Hardman
18 November 2025
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Spoke with Connor on the team and he was very lovely and has managed to assist me with receiving a very good job offer.
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Chris Ohare
17 November 2025
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A very proactive company really on the ball, they spoke to me within minuets of receiving my CV. They kept me up to date on every stage of the journey and found me a position within days. This company and its staff are excellent and I would recommend them to all my friends within the motor trade. Amy and Michael were very easy to talk to and gave confidence with every interaction with them. Thank you once again to an excellent team.
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Kayleigh Miller
29 October 2025
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I was approached by Connor after applying for a job, pretty quickly Connor got in touch and we started from there, I now have an excellent job opportunity that I wouldn’t have thought I had a chance of getting before this. I cannot stress enough how great this recruitment firm is, our industry is very niche so to have Connor and his team specialising but also coaching and supporting you throughout the entire process has been a godsend. Thankyou NPJ and especially Connor 🩷
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ethan quinn
24 October 2025
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Conor and Aaron were really helpful and efficient with finding me an opportunity they got me an interview within 24 hours and were so supportive before and post interview which led to an offer from the business and can honestly say they were such nice lads and really felt like they had my best interest at heart
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Julie Robinson
18 October 2025
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I applied for a Legal Cashier Role on 8th October and Amy Roose called me as soon as she received my CV. An interview was set up a week later and I have now received a job offer. I can't believe how fast this happened and Amy kept me up to date and called to talk me through the interview process beforehand which def helped. Thank you so much for all your help 😊
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Mo Nrt
17 October 2025
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Big thanks to Amy R, she made the whole experience very easy and comfortable. Answered any all queries I had promptly and thoroughly. Great experience, Thanks again :)
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Mike Smith
17 October 2025
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Connor was incredibly clear with contact and efficient, all in all took only a single week from being contacted to getting a new role
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Ola Carter profile picture
Ola Carter
15 October 2025
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Massive thank you to Connor for helping me to find a job in the industry I’m interested in. Connor has supported me through the entire recruitment process and was there to answer questions and provide all the information needed to secure my new position. Thanks Connor, you’re one of the best recruitment consultants I’ve ever worked with

Contact us today to start finding the best claims talent for your business.