FNOL Claims Handler

Monday-Friday 9:00am-5:00pm (hybrid working)

Salary - £23,625 - £28,000

Bolton

Do you have experience within FNOL?

Are you looking for a new opportunity to join a well established business paired with fantastic career progression?

We are looking to recruit a First Notification of Loss Handler (FNOL) based in our clients Bolton office. The role involves providing first class customer service to our customers, ensuring client specific service level criteria is met.

You will be the first point of contact for our customers, taking details of motor damage, which will then be passed to the Claims Handling team. To be successful in the role you, will need to demonstrate excellent customer service and motor claims experience.

Key Skills:

• Excellent customer service and computer skills are essential.
• Must be an active listener, able to build relationships effectively.
• Display great attention to detail in all tasks.
• Applicants must have a minimum of 2 years’ motor claims experience for the higher end of the salary range.
• CII Certificate or the willingness to work towards this certification (supported by the company).
• Passes at Grade C or above, in English and Maths or equivalent.

The Package:

• Increased holiday allowance with length of service.
• Birthday day off and half-day off for seasonal shopping.
• Holiday sell scheme.
• Contributory Pension Scheme.
• Discounted sports and social activities.
• Support with industry-relevant qualifications.
• Free on-site parking.
• Casual dress code, free allocation of branded clothing.
• Cycle to work scheme.
• A cash bonus for going above and beyond.
• Trained mental health & first-aid staff on-site.
• Plus, much more!

Interested in knowing more?