Litigation Handler

We are seeking a highly skilled and experienced Litigation Handler to join our team based in the Birmingham area. As a Litigation Handler, you will be responsible for defending litigated motor claims on behalf of large corporates from issue to trial. This will include handling claims involving personal injury/property damage, credit hire, LVI, and fraud.

Responsibilities:

• Defend litigated motor claims on behalf of large corporates from issue to trial.
• Assess liability and set and maintain reserves in accordance with client service level agreements and client "key performance indicators".
• Investigate the merits of third-party claims.
• Conduct telephone and correspondence negotiations with third parties, third-party insurers, and third-party solicitors to achieve the best client outcome.
• Value general and special damages.
• Utilise the Civil Procedure Rules and relevant authorities to obtain the best client outcome.
• Ensure full compliance with all office protocols, client service level agreements, and client "key performance indicators" on all own handled claims.
• Achieve 100% data integrity compliance on the office case management system for all own handled claims.
• Work within and support the litigation team to achieve and maintain full compliance with all office protocols, client service level agreements, and client "key performance indicators".
• Delegate and supervise appropriate tasks to the Claims Administration Assistants.
• Ensure full compliance on all financial transactions with the client service level agreements, client "key performance indicators", and The Solicitors Accounts Rules.
• Act as a technical and procedural referral for others in the litigation team.

Litigation Handler qualifications:

• Litigation experience.
• Qualified Solicitor or Legal (desirable).
• Experience in Defence claims handling within an insurer or TPA environment (desirable).
• Experience in acting as a mentor or referral point for junior team members (desirable).
• Demonstrable self-motivation and initiative.
• Ability to work independently within a defined structure and effectively collaborate with peers and managers.
• Clear communication skills.
• Willingness to accommodate unexpected situations with flexibility in working extra hours, etc., when required.

Litigation Handler Benefits:

• Fully funded qualifications, and learning and development courses
• Annual bonus up to 10%
• 25 Days Annual Leave, Plus Bank Holidays
• Hybrid working
• Pension Package
• Subsidised Gym Membership
• Life Assurance
• Group Income Protection
• Season Ticket Loans
• Company perk box
• Employee stocks purchase plan