Vehicle Damage Assessor

Salary - £34,000 to £37,000 + Loyalty bonus

Mon-Fri, 9am to 5pm (Hybrid working)

Roles available in - Manchester and Birmingham

Are you an experienced vehicle damage assessor looking for a new opportunity?

Our client is expanding and on the lookout for more passionate vehicle damage assessors to join our thriving team.

Working hybrid, this desktop role involves overseeing all aspects of motor inspections to evaluate and audit estimates before authorising repairs efficiently. We pride ourselves on having a dynamic and innovative working environment where our team of engineers are supported with the very best technology, systems and processes.

Vehicle Damage Assessor responsibilities:

• Engage in negotiating settlements for motor vehicles, directly liaising with our customers
• Work within agreed timeframes and business parameters, tailored to meet the needs of the company
• Be in communication with repairers, business partners, and suppliers to ensure the smooth processing of claims and to achieve optimal engineering outcomes on the first attempt
• Conduct audits to assess repairer performance, providing recommendations on repair quality, costs, and customer service
• Ensure that all work is carried out within agreed KPIs and SLAs and in accordance with our company values.

What an ideal candidate looks like:

• Member of either IAEA / IMI / IRTE / ATA / VDA
• 2 years of Motor Claims knowledge including a basic understanding of insurance principles
• Good working knowledge of computerised damage estimating systems, including Audatex
• Accuracy and attention to detail
• Positive and self-confident approach when dealing with our customers.
• PC literate with good administrative skills
• Ability to take on increased ownership and responsibility when necessary

Vehicle Damage Assessor benefits:

• Hybrid working available
• Ongoing funded industry training
• Opportunity for Career Progression for the right candidate
• Regular team building activities and social events
• Access to Employee Assistance Programme
• Annual pay review
• Bank holidays, Birthdays and Child's first day of school all given as additional leave
• Birthday gift from Directors
• Employee of the Month
• Dress down Friday

If this opportunity is something of interest to yourself, please apply with an up to date CV and we'll will reach out to you ASAP!