0161 515 2116 info@mpjrecruitment.co.uk

Property Claims Handler

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Job role insights

  • Date posted

    June 20, 2024

  • Hiring location


  • Offered salary



MPJ Recruitment are proud to be working with a well established and innovative business who are specialists working within the insurance industry. You will be joining a business who truly value their employees with wellbeing at the heart of all they do.

As a Property Claims Handler, you will bring with you your experience of handling Property Claims and providing an exceptional customer service. Day to day you will be responsible for managing Property Claims from cradle to grave, ensuring service excellence.

What You Will Be Doing:

  • Manage a caseload of claims from first notification through to finalisation
  • Ensure relevant contractors are appointed promptly
  • Manage incoming enquiries and liaising with policyholders, clients, insurers and contractors, gathering information, providing updates and managing expectations.
  • Ensuring a smooth customer journey throughout the claims process, managing all claims and enquiries within SLA’s and KPI’s
  • Interpret data, information and images to make decisions on policy liability to approve estimates, reject claims, discuss contractor reports and approve and amend scopes of work.
  • Ensuring full compliance with all relevant regulation and legislation

About You:

  • Experienced Property Claims Handler
  • Experience within underground services, drainage, plumbing & heating is desirable
  • Strong customer service experience and motivated to achieve results
  • An excellent communicator with the ability to build strong relationships
  • Strong IT skills, including Outlook, Excel, and Word


  • Company training academy to support development
  • Performance based Bonus Scheme
  • Company pension
  • On-site parking
  • Employee wellness
  • Social events
  • Smart casual dress code

CLICK APPLY if you are interested in find out more about this opportunity. Or contact Sammie on 07546 818886 or email sammie@mpjrecruitment.co.uk

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