Motor Claims Handler

Full time / Permanent

Monday-Friday 35 hours p/w (hybrid working)

Up to £30,000 DOE 

MPJ Recruitment are proud to be working with a UK leading business based in the Hampshire area.

We are currently looking to expand our Motor Division and we have roles for candidates with a varied level of motor claims experience. You’ll be a fantastic communicator, negotiator, and have a passion for building customer relationships and above all being the main point of contact.

The successful candidate should have some prior experience of dealing with the following:

• Third party damage claims
• Customer own damage claims
• Credit hire/fraud
• Personal Injury claims

Motor Claims Handler Responsibilities: 

• Proactively record, process and settle claims in accordance with our principles and procedures, and to maintain files within our service standards
• Ensure that all files are reserved accurately and promptly within our reserving philosophy
• Be personally responsible for ensuring the reserves fully reflect the level of damages on each file
• Process payments as required in accordance with your authorities
• Identify and champion potential fraudulent claims and action as per guidelines
• Ensure liability is agreed within existing case law and accident circumstances
• Effectively negotiate with customers, suppliers and all relevant third-party representatives
• Adhere to and consider all regulatory requirements at all times, including TCF, DPA, AML and Anti Bribery principles, and ensure all direct reports are compliant
• Comply with health and safety policies at all times

Motor Claims Handler Benefits:

• Enhanced contributory pension
• Free parking
• 32 days holiday
• Hybrid working
• Performance related bonus
• Flexible benefits
• Enhanced family leave
• Electric car scheme
• Voluntary benefits schemes
• Share purchase scheme with interest free loans

Please click APPLY if you are interested, we will be in touch immediately!