Job role insights
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Date posted
May 19, 2024
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Hiring location
Fareham
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Offered salary
Max:£25,000/hour
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Career level
Middle
Description
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About us:
We are a reputable general insurance business authorised and regulated by the Financial Conduct Authority. Due to internal promotions, we are currently seeking experienced Motor Claims Handlers to join us on a full-time and permanent basis in our busy office in Fareham. If you have the experience of handling First Notification or Third Party claims and are seeking a new challenge with a forward-thinking company who will fully support your career progression and reward your achievements, this could be exactly what you are looking for!
Key Responsibilities:
- Handle First Notification Motor Claims
- Manage a varied caseload of claims via telephone and written correspondence
- Effectively prioritise own claims portfolio and team responsibilities
- Act as point of contact for Policyholders and Brokers
- Identify and refer fraudulent activity and any questionable underwriting
- Deliver a consistently outstanding level of service to all parties involved
- Adhere to company and regulatory policies and guidelines at all times
Skills and Experience:
- Applicants must have minimum 2 years’ motor claims experience for higher end of salary
- CII Certificate or willing to work towards this (supported by company)
- Strong customer service and computer skills
- Minimum 5 GCSE passes at Grade C or above including English and Maths
The Benefits:
- Generous holiday allowance increasing with length of service
- Birthday day off and half-day off for seasonal shopping
- Holiday sell scheme
- Contributory Pension Scheme
- Discounted sports and social activities
- Support with industry-relevant qualifications
- Free on-site parking
- Casual dress code, free allocation of branded clothing
- Breakfast cereal provided
- Cycle to work scheme
- A cash bonus for going above and beyond
- Trained mental health & first-aid staff on-site
- Plus, much more!